Shipping & Delivery
Shipping and Delivery Policy
1. Shipping Methods and Costs:
- We offer a variety of shipping methods to suit your needs, including standard, expedited, and express shipping.
- Shipping costs are calculated at checkout based on the weight and dimensions of your order, as well as your location.
2. Delivery Times:
- Standard Shipping: Typically takes 5-7 business days.
- Expedited Shipping: Typically takes 2-3 business days.
- Express Shipping: Typically takes 1-2 business days.
- Please note that delivery times may vary depending on your location and external factors beyond our control, such as weather conditions or carrier delays.
3. Order Processing:
- Orders are processed and shipped on business days (Monday through Friday, excluding holidays).
- Orders placed after 2:00 PM will be processed the next business day.
4. Tracking Your Order:
- Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order using the tracking number provided on our website or the carrier’s website.
5. Shipping Restrictions:
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Certain items may have shipping restrictions due to size, weight, or local regulations.
6. Failed Delivery Attempts:
- If a delivery attempt is unsuccessful, the carrier may leave a notice with instructions for rescheduling the delivery or picking up the package from a local facility.
- Additional shipping charges may apply for reshipping orders that are returned to us due to failed delivery attempts.
7. Lost or Damaged Items:
- In the unlikely event that your order is lost or damaged during shipping, please contact our customer support team immediately.
- We will work with the carrier to resolve the issue and ensure that you receive a replacement or a refund.
8. Contact Information:
- If you have any questions or concerns about our shipping and delivery policy, please contact our customer support team at support@ft3aktech.com or call 8340-355-377